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Selling FAQ's


How long will it take to sell my property?

On average we say about 3 months but this depends on lots of different factors. Your solicitor will be working with your best interests in mind but you should try to talk to them once a week for a progress update. We will be working hard to ensure all parties are where they should be and will be in regular contact with solicitors on both sides to ensure a smooth and speedy transaction.

What’s the average timescale from sale to completion?

Once you've put your property online, to get to the sold stage takes approximately 21 days, this depends on how realistic the price is, local demand and the competition you're up against.  Once a sale is agreed, it is very difficult to accurately put a timescale on the conveyancing process.  The average for this is around 8 – 12 weeks, but every property sale is different and it often depends on the complexities of the other property sales involved in the chain. 

How quickly can I get my property on the market once I’ve instructed you?

We normally put a property on the market on the day we are instructed but can delay this to suit your timescale if preferred.

Will I pay a higher fee if my property is marketed by more than one agent?

Our rate of 0.75% plus VAT (with a minimum fee of £2,250 plus VAT) only applies if we are the only agent marketing the property for sale. If you decide to instruct another agent, our multiple agency rate is 1.50% plus VAT.

How do you reach opinion on market value?

Make sure you disclose information up front if there are any issues that might affect the value of your property, we like to be open and honest and hope that you will be too.  Having a valuation appointment at your property is key as every home is different and valuing a property isn’t an exact science. We want to be able evaluate all the factors before putting a value on your property. Our valuations consist of analysis of Land Registry data, local house price movements, recent sales and archived (failed) sales. We take all of this into account as well as square footage, layout, work undertaken, condition, build type and plot size.  Of course we will be happy to put your property on the market at a price you decide, but it should be realistic.

Why do I need to show you my ID before I sell my property?

Taking a copy of your photo ID allows us to adhere to Government money laundering regulations and if you are selling your property, your solicitor will need to see these documents too. We also need to see a physical copy of a recent utility bill to confirm you are who you say you are.

Do I have to have an EPC? And how long does it last?

In general an EPC report will be required to market a property for sale, although some buildings are exempt from having to have one (e.g. listed buildings).  If not exempt an EPC report is obligatory. An EPC is valid for 10 years.  If you already have one for the property there’s no need to order another one but if you’ve done extensive work on the property to improve the energy proficiency rating it’s advisable to redo your EPC as it may improve your rating.

Do I have to put a board up outside of my property?

That is of course up to you as the client but we would advise that you do as putting up a board increases interest in your property.

Do I have to pay for a for sale board?

Our ‘for sale’ boards are free of charge but putting one up is not written into our marketing agreements. You can choose if you would like to have one or not.

When agents say they have a ready-made buyer is this true?

Some agents will claim that they have ‘just the right person in mind’ for your property, and they may well be telling the truth, but in this digital age most buyers will be using the internet to find their next purchase. That’s why it’s really important that we list your property on the largest portals – Rightmove and Zoopla – as buyers will more than likely have signed up to email alerts of new listings on these sites.